I’ve got a gas emergency, what do I do?

If you smell Gas or suspect there may be a leak on site please call 0800 111 999. This will you straight through to National Grid Gas Safety Team. Call free 24 hours a day, seven days a week.

Call the National Grid on 0800 111 999



Open all doors and windows manually, even if there are electrical security entry phones or locks


Put out any naked flames



Turn any electrical switches on or off


Turn on your gas supply, smoke, strike any matches or do anything that could ignite the gas

I’ve got an electrical emergency, what do I do?

If you experience an electrical emergency or power outage please call 105 to be put through to your local electrical network operator. 105 is a free service, available from most landlines and mobile telephones in England, Scotland and Wales.

Call 105 to be connected to your local supplier

To find out more about this service, please visit the Power Cut 105 website.